For orders including a cellular service plan, shipment is contingent upon a successful credit check and activation by service provider.
Once your products have shipped you will receive a shipment confirmation via email. A shipping tracking number will be included if available.
To estimate when you will receive an ordered item, remember to add the typical fulfillment time ("Usually ships in…") onto the shipping time.
Although expects the shipper to deliver on time, there will always be a small chance that the shipper may experience unexpected delays.
Our shippers deliver to anywhere in the continental U.S.
We cannot ship to P.O./A.P.O/F.P.O Box addresses.
Shipping charges for return product(s) are the responsibility of the customer. we recommends that you always ship the product(s) with a shipper that can be tracked. we cannot be held responsible for lost products unless there is a signature proof of delivery.
If your shipment arrives at the "ship to" destination and is refused, we will contact you to verify the address and notify you of when a second delivery attempt will be made. If we cannot reach you within one week, your order will be cancelled. However, we will not be able to cancel any service agreement on your behalf. You may be required to honor your contractual obligations if you do not notify your service provider promptly.
If we make an error with your order, please notify us right away (within 7 days of receiving your shipment). We will remedy the mistake with the correct product. In the rare circumstance where the product is no longer available, we will help you select an
alternative .
If your shipment was damaged in transit we will gladly send you a replacement. In the unlikely event that an exact replacement is unavailable, we will offer an alternative product with similar features.
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